Hua Tien Group

Privacy Policy

Updated on: 4th December, 2024

Hua Tien Group Pte Ltd, also known as HTG Games (“we,” “our,” or “us”), built the Slime Rescue app as a free-to-play app with optional in-app purchases. This Service is provided by Hua Tien Group Pte Ltd and is intended for use as is. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us.

App Name: Slime Rescue

Name of the controller: Hua Tien Group Pte Ltd (HTG Games)

Name of the responsible: Zack Chua

Email: contact@huatiengroup.com

Address: 519 Pasir Ris St 52 #04-33, Singapore (510519)

Information We Collect

We collect the following types of data to provide and improve our services:

  • Personal Information: Email address, in-app messages, and other information you provide directly.
  • Device Information: IP address, device type, operating system, browser type and language, and usage data.
  • Gameplay Information: In-game purchase history, game progress, and interaction data.
  • Crash Reports: Information about app errors, crashes, and diagnostics collected through Firebase.
  • Demographic Data: Information inferred from your use of the app, such as your coarse location (based on your IP address).
  • Third-Party Data: Information collected through Firebase and Google Cloud Platform, such as anonymized data for analytics or advertising.
  • Social Media Data: If you connect your account to third-party services (e.g., Facebook or Google), we may collect data such as your profile name, avatar, and friends list, if you consent.
  • Cookies and Tracking Data: Data collected using cookies and similar technologies, such as preferences, session data, and device identifiers.

How We Use Your Information

  • To provide and improve our services.
  • To analyze usage and enhance user experience.
  • To process in-game purchases and maintain transaction records.
  • To verify and resolve disputes or errors related to in-game purchases.
  • To identify and address app crashes and errors.
  • To communicate updates, announcements, and support messages.
  • To comply with legal obligations and prevent fraudulent activities.

Third-Party Services

We use third-party services to enhance our app, which may collect user data as described in their respective privacy policies:

Cookies

We use cookies and similar technologies to enhance functionality and improve our services. You can manage cookies through your device settings.

Data Retention and Deletion

We retain data as long as necessary to provide our services. Users have the right to request data deletion at any time. To submit a data deletion request, please contact us at the following email:

Upon receiving a request, we will verify the identity of the requester and delete the requested data as required by applicable laws and regulations. Please note that some data may be retained for legal or security purposes.

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided personal data, contact us to have it removed.

Your Rights

You have the following rights regarding your data:

  • Access: You can request a copy of the personal data we hold about you.
  • Update or Correct: You can request corrections to inaccurate or incomplete personal data.
  • Delete: You can request deletion of your data, subject to certain legal or security obligations.
  • Object to Processing: You can object to how we use or share your data, especially for direct marketing purposes.
  • Restrict Processing: You can request restrictions on how your data is processed under certain conditions.
  • Withdraw Consent: If you have given consent for specific data usage, you can withdraw it at any time (e.g., turning off GPS location in your device settings).
  • Data Portability: In certain circumstances, you can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@huatiengroup.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Security

We implement security measures to protect your data but cannot guarantee absolute security due to the nature of the internet.

International Data Transfers

Your data may be transferred internationally. We ensure adequate safeguards are in place to protect it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.