Hua Tien Group

Account Management

Updated on: 23rd January, 2025

Thank you for playing Slime Rescue. This page explains how you can manage or delete your account. We strive to make the process straightforward while ensuring account security and compliance with applicable regulations.

Requesting Account Deletion

To initiate the deletion of your account, please send an email to:
contact@huatiengroup.com

  • Subject Line: “Slime Rescue Account Deletion Request”
  • Screenshot of Your UID: Attach a screenshot clearly showing your unique user ID (UID), which can be found in the “Setting” menu within the game.
  • Registered Email Address: If possible, please send the request from (or clearly specify) the email address associated with your Slime Rescue account. This will expedite our verification process.
  • Confirmation of Ownership: By providing your UID and using your registered email address, you help us verify that the request is legitimate and initiated by the actual account owner.

Verification Process

Once we receive your request:

  • We will verify your identity and match the details (UID, email address) with our records.
  • You may be asked for additional information to confirm ownership if the data provided is insufficient or inconsistent.
  • After successful verification, we will proceed to permanently delete your account. Please note that this process is irreversible.

Data Retention After Deletion

In accordance with our Privacy Policy and applicable legal obligations, certain non-personal data may be retained for security, dispute resolution, or auditing purposes—including tax filings and other mandatory government reporting. Examples include purchase records and transaction logs. However, personal information such as email addresses, usernames, and any other identifying details will be deleted or anonymized so that it can no longer be used to identify you. Once these obligations are met, all remaining data will be securely and permanently removed in accordance with our data retention policies.

Important Considerations

  • Irreversible Action: Once the account is deleted, progress, purchases, and any stored data cannot be recovered.
  • Ongoing Transactions: If you have any pending in-app purchases or refunds, please note that deleting your account does not cancel or expedite these transactions.
  • Applicable Laws: Our process may vary to comply with regional regulations or legal requirements.
  • Processing Time: We strive to handle account deletion requests within a reasonable timeframe. However, delays may occur if additional verification steps are required.
  • Security Measures: We reserve the right to take necessary steps (e.g., requesting more proof) to safeguard users from unauthorized or malicious deletion attempts.

Contact Us

If you have any questions or concerns regarding this Account Management page or the deletion process, please reach out to us at:

For more details on how we handle user data, please refer to our
Privacy Policy.

Changes to This Account Management Page

We may update this page periodically to ensure compliance with legal requirements and to improve our account deletion procedures. Changes will be posted here with an updated effective date.

Thank you for playing Slime Rescue and helping us keep the account management process transparent and secure.